How does DAATS charge for transcription services?

DAATS charges per audio minute of recording. The final price depends on factors such as audio quality, number of speakers, and additional services like identification and time coding.

Are there any hidden costs?

No, DAATS provides transparent pricing with upfront costs. You'll know the exact price before work begins. Additionally, all files are proofread at no extra charge.

What payment methods does DAATS accept?

DAATS accepts Cheque, EFT (Electronic Funds Transfer), Bpay, and Credit Card payments.

What are the payment terms?

Payment is due within 14 days of the invoice date. For long-term projects, interim invoices will be issued throughout the project duration.

How can I get a quote?

Contact DAATS today via email at tara@daats.com.au or phone at 0403 050 473, and we will provide you with an upfront cost. A cost calculator is also available upon request.

What factors affect the transcription price?

Pricing is affected by audio quality, number of speakers, and additional services required such as speaker identification and time coding. Difficult audio (heavy accents, background noise, multiple speakers) may also affect pricing.

Is proofreading included in the price?

Yes, all files are proofread at no extra charge as part of DAATS' commitment to delivering accurate transcripts.

Pricing

Digital & Audio Transcription Services charges per audio minute of recording. This means you know exactly how much every file costs, before the work begins.

Pricing is dependent on the quality of audio, number of speakers and other extras you may need such as identification and time coding.
A cost calculator can be requested to assist you to accurately estimate your budget.
All files are proofread prior to completion in order to achieve the highest possible accuracy at no additional cost.
Our aim is to provide you with fast, accurate and affordable transcription.

Transparent Pricing Model

Our per-audio-minute pricing model ensures cost predictability for your transcription projects. The base rate applies to standard-quality audio with 1-2 speakers. Your final transcription cost varies based on:

Audio quality – Clear studio-quality audio maintains standard rates; lower-quality recordings incur additional processing time
Number of speakers – Single or dual-speaker content uses base rate; multiple speakers (3+) attract a small premium for speaker identification
Extras and customisation – Time coding, speaker identification, specific formatting, or verbatim notation require additional processing

For an accurate transcription quote tailored to your specific project requirements, please contact us. We’ll analyse your files and provide transparent pricing before you commit.

Turnaround Time Options

We offer flexible turnaround options to match your business timeline and budget needs. Faster service speeds are available at premium rates for urgent projects.

Standard turnaround (2-3 business days) – Ideal for most transcription projects with standard pricing applied
Fast turnaround (1 business day) – Rush service available at premium rate for time-sensitive documents
24-hour service – Available for urgent insurance claims, legal matters, and critical business transcription

Our 24/7 team across Adelaide, Sydney, Melbourne and nationally ensures your transcription services are available when you need them, regardless of your location or timeline requirements.

Quality Assurance Included

Every transcript receives comprehensive proofread review before delivery at no additional cost. Our quality process ensures accuracy and professionalism:

Expert typists – 30+ specialist transcriptionists with industry-specific expertise in insurance, legal, medical and business terminology
Proofread verification – All transcripts reviewed by experienced staff for accuracy, grammar, and formatting consistency
Accuracy standards – We maintain professional accuracy standards with turnaround speed without compromising quality

Our Specialist Team

DAATS brings extensive expertise to every transcription and data entry project. Our team combines speed with precision:

Industry knowledge – Specialised understanding of insurance terminology, legal documentation, medical records, and business processes
24/7 availability – Dedicated team ready to handle your transcription needs whenever required, nationwide across Australia

Scalable capacity – Quick expansion to meet increased demand during busy periods ensures no project delays or quality compromises

Payment Terms

We accept payment by cheque, EFT, Bpay and credit card.

Payment is required within 14 days of the invoice date, unless otherwise agreed.

If the project goes over a period of weeks or months, interim invoices will be issued.

For more information please email us – admin@daats.com.au or fill in a quote enquiry form for an immediate quote.