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As part of my PhD research I had case study notes from 18 recordings transcribed by DAATS generating 763 pages of transcript all of which was completed promptly.
The error rate was extremely low and related to technical terms or poor pronunciation which was inevitably accompanied by a time tag, indicating the transcribers concern and allowing me to easily find and correct the issue.
Other companies' web sites stated that the standard rate was for "BBC quality" recordings with a surcharge for poorer recordings. DAATS stated that there was a surcharge payable if the recording were not of a good enough quality but no surcharges were requested even though there was some background noise (one recording was made at a roadside cafe although the rest were in side rooms adjacent to active office environments).
I would strongly recommend DAATS for anybody wanting prompt and efficient transcriptions.
I have been very impressed by the efficiency, speed, price and accuracy of this company. I needed a small transcription done and they were wonderful. I made enquiries with 3 other companies in Adelaide, all with convincing websites but much poorer service.DAATSs were the first to get back to me, offered the best price by far, the shortest time and delivered on all fronts. Excellent service, would highly recommend.
I've used DAATS in a work capacity and am now using them to transcribe my PhD interviews. They always provide quick responses, accurate transcriptions and impressive turnaround times. Thank you! I highly recommend them.
I use DAATS extensively in my investigation practice. They are accurate, have a fast turnaround and are very reasonably priced. Their file upload system is very easy. I can dump the audio the minute I've finished an interview and it's back to me all typed up in a couple of days.
I just wanted to pass some feedback onto you regarding the recent transcript.
Our Investigator who reviewed this transcript, advised us that this transcript was of high quality and one of the best she has seen.
Please pass this onto your staff, and be assured that we do appreciate the efforts that you are making.
We started using DAATS a couple of years ago for our educational research and I have been extremely happy with the service. We often send quite difficult files – poor recordings, foreign accents- I’m amazed how well Tara manages to transcribe them.
I have been using Digital and Audio Transcription Services regularly for over 12 months. The service Tara provides is professional, timely, accurate, and her transcriptions have always been of a very high quality.
We have had difficulties in finding high quality English language transcriptions in Belgium at affordable rates. We have appreciated the rapid turn-around from Tara and her willingness to tackle sometimes difficult European accents
I cannot recommend Tara’s work highly enough- she is professional and efficient. The work is accurate, well presented and completed in very good time.
DAATS provide an extremely prompt and efficient service, notable for accuracy. If issues arise, they are managed in a friendly and responsive manner. I can absolutely recommend DAATS for quality and topically-specific accurate transcription.
Tara provides a service that is both efficient and helpful. The turn-around time is quick and the transcripts are accurate
Excellent service, easy to upload recordings, quick turnaround for transcripts. Simple payment method and not too expensive.
I’ve been using the data transcription service offered by DAATS for two years now, on various research projects. I’ve always found the service- prompt, efficient, accurate, safe, professional, accountable, value for money and really easy to use.
It has been invaluable to know I could trust the data and not have to keep checking the original tapes. The data we send is extremely sensitive and I was extremely relieved to find how secure your processes are – and appreciated your attention to confidentiality. I have recommended you to several of my colleagues and students.
I have found that DAATS transcription services to be efficient, reliable and accurate. The online system is easy to use and the support and communication when work is in progress is great.